About SoftIron
We're building a different kind of IT company, one that meets our customers and our own team on their turf, on their terms. We’re growing fast right now and you can be part of it with all the opportunities to add value that come with that. Curious? Great! That’s what we like in a Softie!
Our Softies are a diverse and globally distributed team that are on a mission to change the future of data infrastructure with task-specific hardware and open source. We aim to do all the hard work so that our customers can adopt the best open source has to offer in a bulletproof and resilient way. Our team thinks differently, working as an integrated but globally dispersed team of experts in hardware manufacturing, firmware, software, infrastructure and everything in between.
A rare breed, the Solutions Architecture team has a serious depth of technical knowledge and works closely with customers as trusted technical advisors. They’re capable of comprehending complex technical information, while also being able to communicate solutions to a wide range of audiences. Solutions Architecture works collaboratively with our Support, Product, and Engineering teams to facilitate solutions to customer needs with our product portfolio.
Who you are
A problem solver, a designer, an educator, and a customer champion. You’re able to understand how a wide variety of technologies and systems interact with each other. You enjoy helping customers solve problems and nurturing their success. You engage with our customers on a technical level while running the lifecycle of success with them. You take accountability for the adoption, success, and maturity of the customer’s solution.
What you’ll do
Qualifications and experience
Essential
Desirable
Knowledge of:
Benefits
We pay competitively in the market in which you want to be located, and provide an attractive benefits package including significant share options in our fast growing, mid-stage start-up and a budget for your home office set-up if you're remote.
Location
To complement our existing team and customer base, we're looking for team members in Germany. The role can be based remotely but you must be located in Germany as it will involve travel to customer locations to provide on-site support.
Recruitment agencies
We work with like-minded companies across all of our business. We’re not into vendor lock-in of any type, we don’t do the hard sell and we treat time and attention as valuable resources. Recruitment agents, please don’t send us unsolicited resumes or CVs unless we’ve asked you to work with us on the role - it just shows us you’re not our type.
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